Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: September 30, 2025

Introduction

R&B Global Consultancy ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you: • Fill out contact forms on our website • Request a consultation or quote • Subscribe to our newsletter • Apply for visa services • Communicate with us via email or phone This information may include: name, email address, phone number, postal address, date of birth, passport details, employment information, educational background, and other relevant details necessary for visa and immigration processing.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including: • IP address • Browser type and version • Operating system • Pages visited and time spent • Referring website • Device identifiers We use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

2.1 Primary Purposes

We use your personal information to: • Process visa and immigration applications • Provide consultation services • Communicate with you about your application status • Respond to your inquiries and requests • Send you updates and information about our services • Improve our website and services • Comply with legal obligations

2.2 Marketing Communications

With your consent, we may send you marketing communications about: • New services and offerings • Immigration policy updates • Educational opportunities abroad • Special promotions and events You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in: • Processing visa applications (embassies, consulates, immigration authorities) • Educational institutions and employers • Payment processing services • Email delivery services • Website hosting and analytics These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information when required by law or in response to: • Court orders or legal processes • Government or regulatory requests • Protection of our rights and property • Prevention of fraud or illegal activities • Protection of the safety of our clients and staff

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

4. Data Security

4.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against: • Unauthorized access or disclosure • Accidental loss or destruction • Unlawful processing • Data breaches Our security measures include: • Encrypted data transmission (SSL/TLS) • Secure servers and databases • Access controls and authentication • Regular security audits • Employee training on data protection

4.2 Data Retention

We retain your personal information only for as long as necessary to: • Fulfill the purposes outlined in this policy • Comply with legal, accounting, or regulatory requirements • Resolve disputes and enforce our agreements Typically, we retain application records for 7 years from the completion of services, unless a longer retention period is required by law.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to: • Access your personal information we hold • Request correction of inaccurate or incomplete information • Request deletion of your personal information (subject to legal requirements) • Object to certain processing of your information • Request restriction of processing • Receive your data in a portable format

5.2 Cookie Preferences

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Types of cookies we use: • Essential cookies (required for website functionality) • Analytics cookies (help us improve our website) • Marketing cookies (used for targeted advertising)

5.3 Opt-Out Rights

You can opt-out of: • Marketing emails (click "unsubscribe" link) • Newsletter subscriptions (contact us) • Third-party analytics tracking (browser settings) • Targeted advertising (ad preference settings)

6. International Data Transfers

6.1 Cross-Border Transfers

As we provide international immigration services, your personal information may be transferred to and processed in: • Countries where visa applications are submitted • Educational institutions or employers abroad • Third-party service providers in different jurisdictions We ensure that appropriate safeguards are in place to protect your information during international transfers, in accordance with applicable data protection laws.

7. Children's Privacy

7.1 Age Restrictions

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. However, we may process information about minors when: • Parents or legal guardians provide information for visa applications • Family immigration applications include minor children In such cases, we require consent from parents or legal guardians and handle children's information with extra care and in compliance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address:

Ali plaza-2 (1st floor)
Lalchand Road 4320
Chittagong, Bangladesh

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including:

  • Right to be informed about data processing
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

Have Questions About Our Privacy Policy?

Our team is here to help. Contact us for any privacy-related inquiries or concerns.

Contact Us